Data Privacy Policy

This Privacy Policy explains how Spinni collects, uses, stores and protects your personal information when you create an account, play games, or use our website and mobile services in Canada. We value your privacy and describe below the types of data we handle, why we use it, and how you can manage your information.

Types of Data We Collect

Personal data

We collect information you provide during registration and account management, including your full name, date of birth, address, email, phone number, identity documents for verification, and payment details when you make deposits or withdrawals.

Technical data

We collect device and connection details such as IP address, browser and operating system, device identifiers, language settings, and log information about how you use our site. This helps us keep the service secure and running smoothly.

Transactional data

We record your deposits, wagers, wins, losses, bonus activity and transaction history to process payments, comply with anti-money-laundering checks, and provide account statements and responsible-gaming tools.

How We Use Your Information

We use personal and technical data to open and manage your account, verify identity, process deposits and withdrawals, provide customer support, and operate our services. Transactional data is used for payment processing, fraud prevention, and regulatory compliance. We also use aggregated and anonymized data to analyse site performance and improve features.

Data Protection Practices

We protect your information using standard security measures such as encrypted connections (HTTPS), access controls, and secure storage. Access to personal data is limited to authorised staff and third-party providers who help deliver our services. We regularly review our security practices to guard against unauthorised access and cyber threats.

Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, personalise content, and measure site performance. Some cookies are essential for account and payment functions, while others support analytics and marketing. You can manage cookie preferences through your browser or our cookie settings on the site.

Your Rights

As a Canadian user you have rights over your personal data, including the right to access the information we hold, request corrections, and ask for deletion where applicable. You may also object to certain processing or request restriction of processing in specific circumstances. To exercise these rights, contact us as described below.

Access, Correction and Deletion of Data

To request access, correction, or deletion, email [email protected] with your account details and the nature of your request. We will verify your identity and respond within a reasonable timeframe. In some cases we may retain limited records to meet legal or regulatory obligations.

Information Sharing and Third Parties

We share personal data with payment processors, identity-verification providers, fraud prevention services, and other third parties necessary to operate the service. We also disclose information when required by law or to protect legal rights. Third parties are contractually obliged to protect your data and may only use it for authorised purposes.

Privacy Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. When we make material changes we will post the updated policy on the site and, where appropriate, notify you by email. Continued use of our services after changes indicates acceptance of the revised policy.